2017 : CIMOSA process classification for business process mapping in non-manufacturing firms: A case study

Nurhadi Siswanto S.T., MSIE.,Ph.D
Stefanus Eko Wiratno ST, MT.
Yudha Andrian Saputra ST., MBA
Effi Latiffianti, S.T., M.Sc.


Abstract

- not available -